Participant Agreement
This agreement explains how the Operator Program works. It is written to be read. If anything is unclear, ask us at hello@logisticssingularity.com before you take part.
1. Who runs the program
The program is operated by [LEGAL ENTITY NAME] under the name Logistics Singularity. Research is conducted on behalf of a logistics technology company, which will be identified to participants at the end of their engagement. We keep the sponsor undisclosed during the program so that your feedback is not influenced by what you already know or think about any particular company.
2. Taking part is voluntary
- You choose which tasks to accept. Declining a task has no consequence.
- You can stop at any time, including in the middle of a session, and leave the program by emailing us.
- You do not have to answer any question you are not comfortable with.
- Please do not share information that your employer considers confidential or that you are not allowed to share. We are interested in how work gets done, not in your company's secrets.
3. Tasks and payment
- Tasks include reviewing early product ideas, usability sessions, short surveys and occasional larger projects.
- You are paid per task. Typical tasks pay $XX. The amount, expected length and format of each task are stated before you accept it.
- Payment is made after the task is completed, usually within [X] business days, through Tremendous or a similar payout service. You may be able to choose a gift card, bank transfer or other option offered by that service.
- If a session ends early because of a technical issue on our side, or because you choose to stop, you will still be paid [in full / pro rata, TO CONFIRM].
- You are responsible for any taxes on payments you receive. We may need tax information if your payments exceed reporting thresholds.
- Some employers restrict paid participation in research. Please check that you are allowed to take part.
4. Confidentiality of concepts
The ideas, designs and prototypes you see are early and unreleased. By taking part, you agree not to share, copy, screenshot or publish them, and not to discuss them with others, for [24 months] or until they are made public, whichever comes first. This does not limit you from using your own general knowledge and experience.
5. Recording, with consent
- Some sessions are recorded (audio, video and screen) so the research team can review them.
- We will ask for your consent before recording, every time. You can say no and still take part, or ask us to stop recording at any point.
- Recordings are used only for research by the program team and the sponsor. They are not used for marketing and are not made public.
- Recordings are stored securely and deleted after [12 months], or sooner on request.
6. Your feedback
You agree that we and the sponsor may use the feedback and ideas you share to improve products, without further payment beyond the task fee. We will not attribute quotes to you by name outside the research team without your permission.
7. Your data
How we collect, use and delete your information is described in the Privacy Policy.
8. Sponsor reveal
At the end of your engagement, we will tell you which company sponsored the research. If you would like to withdraw your data after learning who the sponsor is, you can ask us to delete it and we will.
9. Contact
Questions about this agreement: hello@logisticssingularity.com.